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FAQ's

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Who will handle my relocation or recovery?
You have the freedom to choose! Winchit boasts a diverse pool of vetted and experienced vehicle recovery and relocation drivers, all ready to provide you with a quote and fulfill your request. Simply review the quotes and estimated arrival times (ETAs) you receive from our drivers, and select the one that best suits your needs!
When can I expect a quote?
For immediate breakdown or relocation requests, our drivers have a 10-minute window to respond with a quote for your urgent needs. Typically, nearby drivers will provide quotes within this 10-minute timeframe. For scheduled relocation requests, drivers usually submit their quotes within 30 minutes of your request being posted. If you're concerned about the lack of quotes, consider adding more specific details to your request, as drivers may require more information to provide an accurate quote.
Can I get in touch with Winchit?
If you need to communicate with someone from Winchit, we offer 24/7 live chat support within the app. Additionally, you can directly contact the driver you've selected through the app.
How many quotes will I receive?
While we can't guarantee a specific number of quotes, rest assured that 95% of our scheduled relocation requests receive a minimum of three quotes. This means you're likely to find a suitable driver for your vehicle delivery needs. For instant and urgent breakdown or relocation requests, the number of quotes you receive depends on the availability of drivers on that particular day, and we cannot provide a guarantee.